The hearth is the heart of the home. A place where people gather to share connective moments.
Taproot has been keeping Williamsburg families safe and warm since 1977 with over 120,000 customers served.
In 1977, Taproot had the same goal it has today
to bring warmth, quality and elegant design into the homes and connective spaces of our customers.
Taproot has the following values at its core and built into its culture:
Quality and Safety First: Our team is committed to quality over velocity or profit. We take our time throughout the design, sales and service process to understand what is feasible and what we can honestly recommend based on our knowledge, experience and research. We validate the quality of everything we sell and we don’t purchase from any manufacturers that do not meet our high standard of quality, safety and craftsmanship. We’re here to install, service and maintain your hearth products for their and your lifetime. We love that we get to have a part in creating spaces for many future special moments among families, lovers, neighbors and friends.
Customer Experience: We are incredibly grateful to all of our faithful customers. Over 120,000 customers served! We treat everyone with kindness, respect and professionalism and maintain good relationships within our team and in our broader partnerships with vendors, distributors, technicians, drivers, designers and customers. The culture of respect and kindness creates an atmosphere in the store that is welcoming and warm. This is how we want your space to feel as well.
Service: We provide guidance before and after the sale, and our staff can service every product we offer. Our technicians have a combined average of 18+ years of experience and our technical team has been in the industry for decades.